Shipping and handling
WORLDWIDE SHIPPING.
We offer domestic (Australia) and international shipping.
For any enquiries please contact lilynivert@wostmanted.com
HOW MUCH DOES DOMESTIC SHIPPING COST?
AUD $10.45 for orders from $0.00 – $150.00 || trackable with insurance
Free shipping for orders from $150 and over || trackable and insured
HOW LONG WILL IT TAKE TO RECEIVE MY PARCEL?
We aim to process your order in 1-5 business days + shipping times. This is subject to change in busy periods.
We ship all orders using:
International - Australia Post standard shipping times. 7- 21 days .
Delivery dates will depend on the location the package is being shipped to and current COVID-19 situation
To calculate the estimated delivery date, please see the table below.
QLD, NSW, VIC 2 – 3 business days for shipping, plus 1 – 5 business days for processing
SA, WA & NT 5 – 7 business days for shipping, plus 1 – 5 business days for processing
International 7 – 21 business days for shipping, plus 1 - 5 business days for processing
Please note that orders are processed and shipped during regular business hours (9.00am – 5.00pm AEST, Monday to Friday excluding public holidays).
CAN I SHIP MY PARCEL EXPRESS?
Our head office is in Byron Bay which is outside the Express Post Zone. Unfortunately, this means we are not able to ship your item via Express Post.
IS MY ORDER SHIPPED WITH POSTAL INSURANCE?
All domestic AusPost orders will be automatically insured for up to AUD 100 free of charge to you.
DO YOU OFFER TRACKING FOR DOMESTIC PACKAGES?
Yes. We provide a tracking link once your order has been dispatched. You can follow its journey right to your door!
AusPost contact
TRACK MY PARCEL
Contact Number: 13 7678
DO YOU OFFER TRACKING FOR INTERNATIONAL PACKAGES?
Partial tracking is provided. A tracking number will be sent to you upon dispatch so that you can track the delivery of your goods. It will provided the date the parcel is sent and the day the parcel is delivered.
Please ensure the delivery address is secure and you are aware of custom and tax requirements in regards to international orders.
International orders do not come with insurance, if you would like a quote, please email us with your postal address and the dollar amount of insurance you wish to purchase for your order.
Please be aware of custom and tax requirements in regards to international orders.
INTERNATIONAL ORDERS & TAXES
CUSTOMERS MUST AGREE TO PAY FOR ALL IMPORT DUTY CHARGES, CUSTOMS AND LOCAL SALES TAXES LEVIED BY THE COUNTRY THAT THEY ARE SHIPPING TO.
By making a purchase you are agreeing to pay for all import duty charges, customs and local sales taxes levied by the country you are shipping too.
Wostmanted is not responsible for any duties or taxes charged to you as the customer.
No refunds will be given if you decided you do not want to pay the taxes as all orders are final.